First, an extremely lengthy episode of the No Proscenium podcast where the typical hosts, who are devoted immersive theater enthusiasts and did their best to role-play during the experience, are interviewed about their experience at the hotel by the "Head of Culture House Immersive and Director of Immersive Experience for the Star Wars: Galactic Starcruiser". (I might have imagined it, but I think she says early in the interview she was not much of a Star Wars fan before taking on the job.)
And second, an extremely lengthy write up by the creator of the iOS exercise game/audio adventure Zombies, Run!, who went alone and did not have much prior experience role-playing.