Apparently, the executives in question thought the messages were private. An insider says an employee stumbled across several months’ worth of these messages and reported it.
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The episode is a window into Netflix’s unusual culture, which calls for radical transparency.
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paradoxically, the executives might have been better off speaking about their complaints more openly. “If you vent [there], you do it very publicly,” this person says. As for grumbling among a smaller group, “...it’s a firing offense because it’s destructive to the fabric of the company.”