Monday, December 5, 2022

"Hertz will pay $168 million to settle [364] false car theft claims"


In one instance, CBS News reported, a man in Colorado spent 24 hours in jail after he was arrested on charges that he had stolen a Hertz rental vehicle in Georgia, despite, he said, never having been to that state and never having rented from Hertz.


One lawsuit involving dozens of such cases alleged systemic flaws in Hertz’s reporting of thefts, including not recording rental extensions, falsely claiming customers hadn’t paid, failing to track its own vehicle inventory and failing to correct false reports to police.

Some of those involved in lawsuits against Hertz reported being held at gunpoint by police and spending days in jail before the false reports were worked out. In one case, a person claimed it took two years for the case against them to be resolved.