Tuesday, July 11, 2023

Chatbots are being tested at around 300 fast food restaurants to see if they can receive drive-thru orders

Bloomberg has a lot of great free daily newsletters. From yesterday's Tech Daily:
Even in its current form, the automated drive-thru can reduce a restaurant’s labor needs by as much as 40 hours a week, said [the CEO of Presto Automation Inc.]. The bot is also designed to be a model employee. It’s coded to politely upsell drinks or other meal add-ons, which helps drive sales.