Videos circulating widely on social media Thursday appeared to show two Chinese workers at the Mini booth telling ethnic Chinese attendees the free ice cream had run out, before taking a tub out of the cooler and handing it to a Western man moments later.
“The four or five foreigners you saw in the video are our colleagues. They also wore their employee badges,” the statement said.
It called for the public to be more understanding of the two female Chinese workers who handed out the ice cream, saying they were young and inexperienced. But the explanation failed to put an end to the controversy.
China is BMW’s largest market