Hundreds of fans who purchased tickets from usually reliable third-party vendors, such as StubHub, SeatGeek and Vivid Seats, [were turned away at the door].*Previously: "For the last 5 years Kidrobot has been purchasing classic out-of-stock toys from collectors, and reselling them in our stores"
Ticketmaster and Live Nation, which organized the concert, blamed “bad actors” who knowingly sold invalid tickets.
“The presenters of the concert directed that these tickets be made available only to fans and that they be strictly nontransferable,” Ticketmaster said in a statement.
“Last night’s concert tickets were $25 and geared toward the fan club,” the band said in an email via their representative.
Third-party sellers were scrambling Friday to investigate how the ticket problems happened and return customers’ money — and they wanted to clear the air, saying the fault was not theirs. Several employees of the resale vendors said that neither the Black Keys, Ticketmaster nor Live Nation indicated tickets to the concert would be nontransferable.
Friday, September 20, 2019
"Why the Black Keys shut out hundreds of fans, causing chaos at the Wiltern" in Los Angeles